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Awards
Etihad Airways picks up the 2016 award for Best Original Video for “Reimagine – The Virtual Reality Film” featuring Nicole Kidman

Passenger Choice Awards
In 2010, APEX introduced a new and expanded recognition program, the APEX Passenger Choice Awards. These awards rapidly distinguished themselves as the industry's foremost honor. With unrivaled authenticity, the APEX Passenger Choice Awards represents the opinions of passengers around the world via the Official Airline Ratings.

For more information, click here.

Best Inflight Entertainment Innovation 

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.

This award is for APEX members only. For more information, click here.


Best Inflight Connectivity Innovation 

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation including interactive connectivity onboard, unique WiFi features/offerings, etc.

This award is for APEX members only. For more information, click here.


Best Lounge Innovation

This new APEX Award recognizes achievement in creating a new lounge innovation, idea or offering.

This award is for APEX members only. For more information, click here.

Best Marketing Innovation

This new APEX Award recognizes achievement in creating a new marketing campaign or idea.

This award is for IFSA members only. For more information, click here.

Best Cabin Innovation

This new APEX/IFSA Award recognizes outstanding achievement in creating a thoughtful new cabin environment, including galleys, lavatories, and means to increase efficiency for crew.

For more information, click here.

Best Best Product or Service

This new APEX/IFSA Award recognizes innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more.

For more information, click here.


Best Inflight Food or Beverage

This new IFSA Award recognizes a food or beverage product that appeals to passengers' tase and enhance the onboard experience. The product can be an economy class complimentary or buy on board.

This award is for IFSA members only. For more information, click here. 

Best Onboard Amenity

This new IFSA Award recognizes an amenity kit that provides an enhanced onboard passenger experience.

This award is for IFSA members only. For more information, click here. 

Best Customer Journey Experience 
This award comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in-flight and post-trip) across airline travel categories.

For more information, click here

Outstanding Contribution Award 
The Outstanding Contribution Award shall be presented to an individual whose contributions, innovations, or leadership have generated a significant and fundamental improvement to the nature of airline passenger experience. 

For more information, click here. 
Newcomer of the Year Award 
The Newcomer of the Year Award is for a product or service created by a new member company within the last two years. This award is designed to recognize a specific achievement which an airline has successfully used and implemented in the past year. 

For more information, click here.

©Airline Passenger Experience Association (APEX) 2016. All rights reserved.
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