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APEX Awards

The APEX Awards recognize specific achievements that are successfully implemented in the past year (defined this year as July 2017 - June 2018). The achievements should not be just a general improvement or a modification upon an already existing program - they must be innovative and brand new.  

This year's award applications are now closed and APEX Award winners will be announced on Monday 24 September at the APEX Awards Ceremony at APEX EXPO in Boston MA.

  

Click here to view 2017 winners

Click here to view 2016 winners

 

 

APEX + Crystal Cabin Award

 

Best Customer Journey Experience

The category Best Customer Journey Experience comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in-flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on-board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.

 CLICK HERE TO APPLY FOR THIS AWARD

 


 

Best Video Curation

This new APEX Award is to award airlines and/or their vendor partners who curate a great selection of video programming within the budget provided. In other words, it’s not how much content, it’s the careful assortment of content which is noteworthy.

 


Best Original Audio

This new APEX Award was created to award airlines and/or their vendor partners for creating an outstanding audio station or audio collection.

 


Best Original Video

This new APEX Award was created to award airlines and/or their vendor partners for creating a new video – inflight safety video, airline promo video, etc.

 


Best Cabin Innovation

This new APEX Award was created to award airlines and/or their vendor partners’ innovation in creating a thoughtful new cabin environment either in a new delivery or retrofitted aircraft, as well as a new class of service, i.e. economy, business, first.

 


Best Passenger Comfort Innovation

This new APEX Award was created to award airlines and/or their vendor partners’ innovation in the world of passenger comfort, including seats, design, lighting, temperature control, air quality and more.

 


Best Personalization Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a personalized passenger experience, including a service application, personalized IFE, catering experience, etc.

 


Best Inflight Entertainment Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation that is elevating the passenger experience via GUI design, features/applications, streaming, hardware, seat integration, etc.

 


Best Inflight Connectivity Innovation

This new APEX Award was created to award airlines and/or their vendor partners who have created a new inflight innovation including interactive connectivity onboard, unique WiFi features/offerings, etc.

 

©Airline Passenger Experience Association (APEX) 2016. All rights reserved.
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