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Wednesday, September 9, 2015   (0 Comments)

   Leader to Reveal How Key Technological Advances Have Arrived
to Revolutionize Airline Passenger Experience

New York, N.Y. (5 September 2015) —The
Airline Passenger Experience Association’s (APEX) CEO Joe Leader will take center stage at FTE Global on 11 September to showcase technological advancements that will transform the air travel experience.  Leader will make his premier industry presentation in the keynote slot adjacent to Lee McCabe, Global Head of Travel, Education and Consumer Services at Facebook.  In the spirit of following Facebook’s curation around each individual, Leader will demonstrate how airlines will customize experiences for passengers during all phases of their journey

Future Travel Experience is delighted that APEX’s new CEO, Joe Leader, has selected FTE Global as the forum where he will give his first industry address and meet the hundreds of industry-leading figures in attendance,” said Daniel Coleman, Future Travel Experience Founder.  

Leader’s presentation, entitled “The Future Has Already Arrived: The Airline Experience of You,” will demonstrate how flight curation will help shape individual passenger experiences based on personal preferences.  Using currently available technologies, Leader will fly through how the airline passenger experience will be customized at each step including flight purchase, airport arrival, in-airport guidance, enhanced in-flight entertainment, predictive onboard services, intelligent in-flight delay options, and escorted arrival.

“I am thrilled to present at Future Travel Experience to demonstrate how technology combined by APEX airlines and member companies will advance airline passenger experience to an entirely new level,” APEX CEO Joe Leader stated.  “Leveraging this approach offers better service to airline customers while also accelerating ancillary revenue opportunities for the air travel industry.”

With the last minute addition of Leader, members of the press are still being fully accommodated by FTE Global and APEX press services.  Following his presentation at FTE, Leader will speak later this month to over 3500 attendees at the member-exclusive event APEX EXPO in Portland, Oregon on 28 September.

About The Airline Passenger Experience (APEX)

APEX encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe.  As a non-profit, APEX reinvests all of its resources to better serve its members.  Every day, APEX members evaluate the passenger experience through an influential community and are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining.  APEX works to strengthen the industry and enable business opportunities through education, innovation, networking and recognition.  For more information, please visit APEX.aero.


The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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