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Passengers Flying this Summer Can Rate their Airline Experience Via Online Survey

Thursday, March 1, 2012  
(NEW YORK) — With summer fast approaching, airlines will be gearing up for children off from school, college graduates planning trips abroad, and vacationers flying to exotic summer getaways. Are you one of the millions traveling this summer?

Now is your chance to tell the airline industry what you really think about the passenger experience! Whether you had a good or bad flight, the airline industry wants to hear from you. Passengers are encouraged to fill out the Passenger Choice Awards survey at www.passengerchoiceawards.com and speak up about their last trip.

The Airline Passenger Experience Association (APEX) would like to remind folks who are traveling over the next few months that their feedback is important and can now be captured in an online survey that takes just a few minutes to complete.

“The Passenger Choice Awards provides a platform for passengers to determine which airline is the best in the industry,” said Dominic Green, Chairman of the APEX Awards Committee. “The passengers—the people who fly every day for both business and pleasure— are whose opinions matter most and will ultimately help us judge the awards.”

APEX launched the Annual Passenger Choice Awards to provide airline passengers the opportunity to give direct feedback on every aspect of the flight: in-flight publications, connectivity and communications, food and beverage, informational videos and entertainment, cabin ambiance and pre-departure experience.

The survey was adapted this year, with APEX introducing a new format that allowed voters to provide specific feedback in just one or many categories at a time—such as food or movies offered on the flight.

Travelers can complete the survey multiple times throughout the year, so every flight experience counts. The survey is open year round. Winners are announced at the Awards Ceremony at the APEX EXPO, which is held annually in the fall. This year’s APEX EXPO will be held in Long Beach, CA, USA, 17-20 September.

Join the conversation! Become a fan of the Passenger Choice Awards on Facebook and follow APEX on Twitter for air travel tips and information, and updates about the Passenger Choice Awards!

About APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, air travel-related businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining.

©Airline Passenger Experience Association (APEX) 2016. All rights reserved.
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