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The Digital Transformation of Airline Passenger Experience and Official Airline Ratings

The event is now SOLD OUT. 

 

Airlines- reserve your complimentary seat

Vendors- $500 to attend


When: Wednesday 6 April

Where: Hamburg Messe

10:00am - 11:30am

 


ABOUT THE EVENT

  • LEVERAGING NEW DISTRIBUTION CAPABILITY
  • MAXIMIZING PASSENGER ENGAGEMENT AND REVENUE

In the Digital Transformation of Passenger Experience, Google will unveil new technologies for passenger engagement through every step of the journey via mobile and wearable devices. Using airline New Distribution Capability (NDC) and instant payment technologies, passengers will be able to remain engaged with airlines through every step of their journey. 

 

INTRODUCING THE OFFICIAL AIRLINES RATING SYSTEM

  • REAL-TIME FEEDBACK BASED ON VALIDATED FLIGHTS
  • OBJECTIVE AND SUBJECTIVE AUDITED DATA

APEX will unveil the Official Airlines Ratings system. The APEX system pulls together real-time passenger feedback information from validated flights across a variety of audited data sources. For the past four decades, APEX has served the industry as the non-profit international airline association focused upon improving passenger experience. This unveiling will demonstrate APEX’s worldwide commitment to providing airlines audited passenger experience data.

 

Presented by:
Google and APEX

                    

 

©Airline Passenger Experience Association (APEX) 2016. All rights reserved.
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