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Previous Passenger Choice Awards

The Airline Passenger Experience Association would like to congratulate the winners of the Passenger Choice Awards!

2017 Passenger Choice Award Winners:

Best Seat Comfort: VIRGIN AMERICA
Best Cabin Service: QATAR AIRWAYS
Best Food & BeverageQATAR AIRWAYS
Best Entertainment: EMIRATES
Best Wi-Fi: JETBLUE

2015 Passenger Choice Award Winners:

Best Overall Passenger Experience: EMIRATES
Best in Region: Africa: ETHIOPIAN AIRLINES 
Best in Region: Americas: VIRGIN AMERICA 
Best in Region: Asia and Australasia: KOREAN AIR 
Best in Region: Europe: NORWEGIAN
Best in Region: Middle East: EMIRATES 
Best Inflight Publication (John White Publication Award): NORWEGIAN
Best IFE User Interface: EMIRATES 
Best Inflight Connectivity & Communications: EMIRATES 
Best Inflight Video: VIRGIN AMERICA 
Best Cabin Ambiance: VIRGIN AMERICA 
Best Food & Beverage (in conjunction with IFSA): EMIRATES 
Best Ground Experience: EMIRATES

2014 Passenger Choice Award Winners:


Best Overall Passenger Experience: VIRGIN AMERICA
Best in Region: Africa: ETHIOPIAN AIRLINES
Best in Region: Americas: VIRGIN AMERICA
Best in Region: Asia and Australasia: GARUDA INDONESIA
Best in Region: Europe: NORWEGIAN AIR SHUTTLE ASA
Best in Region: Middle East: EMIRATES
Best Inflight Publication (John White Publication Award): GULF AIR
Best IFE User Interface: VIRGIN ATLANTIC AIRWAYS, LTD
Best Inflight Connectivity & Communications: NORWEGIAN AIR SHUTTLE ASA
Best Inflight Video: VIRGIN AMERICA
Best Cabin Ambiance: VIRGIN AMERICA
Best Food & Beverage (in conjunction with IFSA): TURKISH AIRLINES
Best Ground Experience: VIRGIN AMERICA


2013 PASSENGER CHOICE AWARD WINNERS


Best Overall Passenger Experience - VIRGIN AMERICA
Best in Region: Africa - ETHIOPIAN AIRLINES
Best in Region: Americas - VIRGIN AMERICA
Best in Region: Asia and Australasia - GARUDA INDONESIA
Best in Region: Europe - VIRGIN ATLANTIC
Best in Region: Middle East - EMIRATES
Best Inflight Publication - TACA INTERNATIONAL AIRLINES (MERGED WITH AVIANCA)
Best IFE User Interface - VIRGIN ATLANTIC
Best Inflight Connectivity & Communications - NORWEGIAN AIR SHUTTLE
Best Inflight Video - TAP PORTUGAL
Best Cabin Ambiance - SWISS
Best Food & Beverage, in conjunction with IFSA - TURKISH AIRLINES
Best Ground Experience - VIRGIN AMERICA


2012 PASSENGER CHOICE AWARD WINNERS


Best Overall Passenger Experience (Over 50 IFE EQUIPPED IN FLEET) - EMIRATES
Best Overall Passenger Experience (Up to 50 IFE EQUIPPED IN FLEET) - VIRGIN AMERICA
Best in Region: Africa - SOUTH AFRICAN AIRWAYS
Best in Region: Americas - VIRGIN AMERICA
Best in Region: Asia and Australasia - SRILANKAN AIRLINES
Best in Region: Europe - VIRGIN ATLANTIC
Best in Region: Middle East - EMIRATES
Best Inflight Publication - SOUTHWEST AIRLINES
Best IFE User Interface - VIRGIN AMERICA
Best Inflight Connectivity & Communications - NORWEGIAN
Best Inflight Video - KINGFISHER AIRLINES
Best Cabin Ambiance - VIRGIN AMERICA
Best Food & Beverage, in conjunction with IFSA - SINGAPORE AIRLINES
Best Ground Experience - KINGFISHER AIRLINES


2011 PASSENGER CHOICE AWARD WINNERS


Best Overall Passenger Experience (Over 50 IFE EQUIPPED IN FLEET) - EMIRATES
Best Overall Passenger Experience (Up to 50 IFE EQUIPPED IN FLEET) - VIRGIN AMERICA
Best in Region: Africa - SOUTH AFRICAN AIRWAYS
Best in Region: Americas - VIRGIN AMERICA
Best in Region: Asia and Australasia - V AUSTRALIA
Best in Region: Europe - VIRGIN ATLANTIC
Best in Region: Middle East - EMIRATES
Best Inflight Publication - AVIANCA
Best IFE User Interface - V AUSTRALIA
Best Inflight Connectivity & Communications - OMAN AIR
Best Inflight Video - VIRGIN AMERICA
Best Cabin Ambiance - JETBLUE
Best Food & Beverage in conjunction with IFSA - V AUSTRALIA
Best Ground Experience - VIRGIN AMERICA


2010 PASSENGER CHOICE AWARD WINNERS


Best Overall Passenger Experience (UP TO 25 IFE EQUIPPED IN FLEET) - V AUSTRALIA
Best Overall Passenger Experience (Over 25 IFE EQUIPPED IN FLEET) - VIRGIN AMERICA
Best in Region: Europe - BRITISH AIRWAYS
Best in Region: Asia and Australasia - SINGAPORE AIRLINES, LTD
Best in Region: Americas - VIRGIN AMERICA
Best in Region: Middle East - EMIRATES
Best Inflight Publication - TAM AIRLINES
Best IFE User Interface - V AUSTRALIA
Best Inflight Connectivity & Communications - VIRGIN AMERICA
Best Inflight Video - AIR NEW ZEALAND

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